Thursday, March 24, 2011

Today is My Day...

Wow.  I just got off the BEST Customer Service phone call I've ever had.  Call was answered almost immediately.  Person spoke perfect English.  The entire call lasted 5 minutes, from dialing to hanging up.  I placed my order, gave my credit card information, confirmed my mailing address, received by Shipment Delivery date, merged my two accounts into one (because I wasn't able to login to my account online - it said I had multiple Account #'s associated with my email address - they still had an account with my maiden name and she picked up on that immediately), received my new and final Account #, updated my Pin #, and changed my email address.  All of that in record speed.

Today is my day.  Let's hope nothing ruins this perfect record.

Off to purchase a steam cleaner online...

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